COVID-19 Vaccine

In this section

Key information, guidance and resources for Care Providers on the COVID-19 vaccine.

Key Information

COVID-19 vaccination programme

COVID-19 vaccination programme

How to get the vaccine now

If you haven’t booked your first dose yet, you can go online now to book your vaccination appointment at or call 119.

Alternatively visit a walk-in or pop up vaccination clinic. Please see the map of walk in and pop up vaccination clinics.

If you have any issues, you can contact for help.

It’s vitally important you get your vaccine to keep yourself safe from the virus, to keep your families and colleagues safe, and to ensure those we care for are also protected.

How to talk to people who are nervous about the COVID-19 vaccine

Social care workers COVID-19 vaccine FAQs

Guidance and information

Please see below a list of key guidance around the COVID-19 vaccine:

For all care providers:

Announcement on Guidance

PHE publishes COVID-19 vaccine guidance for health and social care workers. Please see the new story.

Delivering an NHS COVID-19 vaccination programme Q&A

Vaccinator training recommendations

Please see the guidance on vaccination training to support healthcare workers involved in delivering the programme.

How are COVID-19 vaccines being developed so quickly?

Vaccine information in community languages

NHS doctors, nurses and other frontline staff have come forward to help reassure communities that COVID-19 vaccines are safe, effective and have been independently tested to the highest standards.

NHS staff have recorded messages in some of the most commonly spoken languages – apart from English – in the capital to help ensure messages about the importance of getting a COVID-19 vaccine reach all Londoners.

Please visit the NHS COVID-19 vaccine communication materials page for videos and leaflets.

Please also see 210507 Resources in different community languages for material in different languages.

Vaccine webinar with leading experts answers your queries

Minister for COVID-19 Vaccine Deployment, Nadhim Zahawi and two of the country’s leading clinical experts, Professor Jonathan Van Tam (pictured) and Dr Nikita Kanani, have participated in an interactive webinar, giving care colleagues the chance to ask questions about the safety and effectiveness of COVID-19 vaccines. 

Consent to coronavirus (COVID-19) vaccination(Information from Alzheimer’s society United Against Dementia)

Older people and those with dementia are among the early groups to be offered a coronavirus vaccine. Deciding whether to have the vaccine or not is a choice for those who are offered it but some people with dementia will not be able to decide for themselves. For more information please visit Consent to coronavirus (COVID-19) vaccination.

The Mental Capacity Act (2005) (MCA) and deprivation of liberty safeguards (DoLS) during the coronavirus (COVID-19) pandemic: additional guidance

Please see DHSC guidance on offering a vaccine to someone who lacks the relevant mental capacity

Covid-19 frequently asked questions about fertility and pregnancy

COVID-19 vaccine guidance for Care Homes

Operational guidance – COVID-19 vaccination as a condition of deployment in care homes

Operational guidance has been published on the COVID-19 vaccination as a condition of deployment in care homes. Please read more at: Vaccination of people working or deployed in care homes: operational guidance – GOV.UK ( The guidance covers:

  • Why to have the vaccine
  • The policy
  • Demonstrating evidence of receiving the COVID-19 vaccine
  • Medical exemptions
  • Registered persons entering the home
  • Guidance for staff, local authorities, visiting professionals, residents, relatives and friends

The timeline for implementation is as follows:image.png

To sign up for a webinar on the guidance please visit: Guidance for COVID-19 vaccination of people working/deployed in care homes Tickets, Tue 17 Aug 2021 at 12:30 | Eventbrite

Please also see Statement on COVID-19 vaccination of people working/deployed in care homes: the role of the Care Quality Commission from the  Care Quality Commission

Aashna House – a vaccine success story

Communication, care and trust. Staff at Aashna House Residential Care Home for the Asian community, talk about how they supported all colleagues and residents to receive both doses of the COVID-19 vaccine.

SWL COVID-19 Vaccine Q&A session for Care Homes with Dr Agnelo Fernandes

Please see the pre-recorded COVID-19 Vaccine webinar in which a Doctor answers questions on the vaccine and a Care Home staff member who survived COVID-19 shares his story.

London care homes COVID-19 vaccine FAQs and information pack

Minister for Social Care’s letter to Care Home Managers and Directors of Adult Social Services

National Mental Capacity Forum Webinar: The MCA and COVID Vaccination in Care Homes

With the imminent roll-out of COVID vaccinations in care homes, the National Mental Capacity Forum has hosted a Rapid Response Webinar to share knowledge and reinforce good practice in consenting patients for the new COVID vaccinations, and to empower clinicians to have meaningful engagement with vaccine recipients. See National Mental Capacity Forum Webinar: The MCA and COVID Vaccination in Care Homes for the recorded webinar.

For relatives of Care Home residents:

Information for relatives of care home residents

On the 4th and 5th January we ran two Q&A sessions for relatives of care home residents to provide the opportunity to ask questions about the COVID-19 vaccine and the roll out in Care Homes. Below is the presentation used and log of questions asked.


For a range of resources please visit the Public Health England’s COVID-19 vaccine resources page. The COVID-19 vaccines toolkit for adult social care has been updated, with new resources on vaccines and fertility, breastfeeding, and the importance of second doses. You can now access the toolkit through Public Health England’s Campaign Resource Centre, the Capacity Tracker, or directly via our Google Drive.

For all Care Providers:

Covid-19 Guide for healthcare workers (leaflet)

All frontline health and social care workers are being offered the COVID-19 vaccine which will help protect you against the COVID-19 disease.

Covid-19 Guide for adults (leaflet)

This leaflet explains about the COVID-19 vaccination, who is eligible and who needs to have the vaccine to protect them from Coronavirus.

What to expect after your COVID-19 Vaccine (leaflet)

Information for people who have had their first COVID-19 vaccination

For Care Homes only:

Consent forms and letters for care home resident

Please see Consent forms and letters for care home residents

Page last updated on August 31st, 2021 at 11:31am

Conversation icon

Keep up to date

Subscribe to the Sutton Care Bulletin for regular updates on the big news and latest guidance from the Sutton Care Hub.