Care Matters: Tuesday 24 December 2024

Contact Information over the Bank Holidays, The Big Christmas Care Singalong, The Care Show London returns to Excel London on 30 April – 1 May 2025, UKHSA Winter Readiness for Care Homes, Latest IPC Guidance, Change of Name and Status: London Borough of Croydon – Community Equipment Service now ‘Provide Equipment Hub Limited, and more. Please share.

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The Countdown to the holidays is nearly over!

Please share any of your festive activities over the next few weeks by emailing [email protected].

We would love to hear and post about it!

• Contact Information over the Bank Holidays
• The Big Christmas Care Singalong!
• UKHSA Winter Readiness information for care homes 24/25
• Latest IPC Guidance
• The Care Show London returns to Excel London on 30 April – 1 May 2025
• Change of Name and Status: London Borough of Croydon – Community Equipment Service now ‘Provide Equipment Hub Limited.
• Contact details update for the London Region HPT at UKHSA
• Healthy You Event
• British Dietetic Association Care Home Digest
• Sutton Carehub Reference Page
• Clinical Health Team Referrals
• Clare’s Checklist – A Checklist for people with Learning Disability who have Epilepsy
• Medicines Management Information and Support session is now available to book
• Community Equipment in Care Homes Guidance 2024
• Contact details for dementia support
• Outbreak contact
• NHS Health and Care Volunteer Responders: How to make referrals for people receiving care.
• Have your Say
• Good Infection Prevention Control

Contact Information over the Bank Holidays

Please see the following contact numbers for LBS & Encompass teams over the Bank Holidays.

Brokerage

Hospital to Home Team

email:[email protected]

0208 915 2025

This service will not be staffed on Christmas Day.  If you need to make contact on that day please call the London Borough of Sutton out of ours service on 0208 770 5000.

START

The following numbers can be used outside of usual working hours, Monday – Friday, 8am-6pm and all Bank Holidays

Mobile 1: 07704 302397

Mobile 2: 07704 302424

Mobile 3: 07704 302402

SES Water:

01737 772000. You can also use this number 24/7 for emergencies.

The Big Christmas Care Singalong!

https://www.thebigchristmascaresingalong.com

The Big Christmas Care Singalong is an INTERACTIVE online musical extravaganza to celebrate EVERYONE who live and work in CARE and to make it even better it is made by people who live and work in CARE.

In the past 5 years it has been enjoyed in schools, hospitals, hospices, supported living, day centres, care homes and in YOUR home to get everyone singing with ONE voice.

Even if a person cannot leave their room to go to a Christmas concert then we bring them their very own Christmas concert with the song words on the screen to them!

This is a unique opportunity to bring people who are apart TOGETHER to singalong and its completely FREE!

Hosted by writer, speaker,dementia campaigner Big Ian Donaghy (bigian.co.uk) and with an array of wonderful singers and performers it will also share peoples’ memories and festive favourites from all over the world.

Imagine a unique cocktail of a beautiful Christmas concert, Gogglebox and You’ve been framed.

We hope you enjoy watching it as much as we enjoyed making it.

Merry Christmas.

UKHSA Winter readiness (infection prevention) information for care homes 24/25

UKHSA Winter readiness (infection prevention) information for care homes 24/25

Latest IPC Guidance:

• Guidance: Infection prevention and control: resource for adult social care
• Guidance: Infection prevention and control (IPC) in adult social care: acute respiratory infection (ARI)

The Care Show London returns to Excel London on 30 April – 1 May 2025

The Biggest Celebration of Care in the Capital.

Care Show London returns to the capital on 30 April – 1 May 2025! A two-day conference and exhibition event offering the most invaluable knowledge-sharing, face-to-face networking, and innovation-inspiring opportunities for those working in the adult social care sector.

Boost your care quality with tangible takeaways from our comprehensive conference programme, whilst finding your perfect solution-providers amongst our broad range of exhibitors. Join the conversation and be a part of the care community.

Let’s celebrate working together towards a better future for the sector and improving the lives of those in care. 

Register Here

Change of Name and Status: London Borough of Croydon – Community Equipment Service now ‘Provide Equipment Hub Limited.

The London Borough of Croydon Community Equipment Services (CES) delivers the Integrated Community Equipment Service for Sutton residents.

From 1st November 2024, the company name officially changed from London Borough of Croydon – Community Equipment Services to PROVIDE EQUIPMENT HUB LIMITED‘. 

Why the Change?

This name change reflects the transition of the organisation from being a London Borough of Croydon service to becoming a separate legal entity, PROVIDE EQUIPMENT HUB LIMITED.

There should be no change to the service being provided. 

The customer service contact number remains the same however there is a change to customer services email address please see details below:

Customer services contact details:

Telephone number: 020 8664 8860

email address:  [email protected]  

Contact details update for the London Region HPT at UKHSA:

Tel: 0300 303 0450 / Email:[email protected]

Healthy You Event

This monthly event, at the same time every month focuses on overall wellness, including weight management, nutrition, stress reduction, sleep quality, habit building, and chronic health management. Guests can participate in a raffle. The event offers laptops and mobiles to take home, vaccines, financial advice, exercise and music sessions, mental health support, health checks, and food recipes.

In collaboration with London Borough of Sutton, NHS, and the Voluntary Sector we are focusing on Weight management to bring you the best services to help you with your weight and well being.

Below is the link to Healthy You event. 

https://www.wallingtonint.com

The event takes place on the last Thursday of every month from 10.30-12.30 pm at St Paul’s Church, Roundshaw. 

British Dietetic Association Care Home Digest

Menu planning and food service guidelines for older adults living in care homes.

Sutton Carehub Reference Page

Reference

Clinical Health Team Referrals

Anyone can refer an adult who is over 18 years of age with a diagnosis of learning disability, a Sutton GP and is struggling to access mainstream services
Tel: 0208296 4111 Email: [email protected] Visit: www.suttonhealthandcare.nhs.uk

for further information visit the Sutton Community Learning Disability Health Team (formerly known as Clinical Health Team) at Civic Offices, St Nicholas Way, Sutton, SM1 1EA

or Email: [email protected]

Medicines Management Information and Support session is available to book

The primary objective of these online sessions is to provide individuals with the knowledge they require to manage medication safely and confidently.

Dates:

• Monday 13 January 2025
• Monday 24 February 2025

Book here: https://www.aimsol.co.uk/event-details/free-medicines-management-2025-02-24-10-30

Community Equipment in Care Homes Guidance 2024

New contact details for dementia support

https://www.ageuk.org.uk/sutton/our-services/dementia-wellbeing-support/

From April 2024, dementia support in Sutton will be provided by Age UK Sutton. To access support, please contact 020 8078 0002 or email [email protected].

Carers of people with dementia can also contact the Sutton Carers Centre directly via [email protected] or 020 8296 5611.

Outbreak Contact

If you have a suspected or confirmed outbreak of COVID-19, please report it to the health protection team. Advice for outbreak management latest guidance can be found on the care hub.

Health Protection Team:

• HPT Email: ([email protected]) or call: (0300 303 0450)

Have your Say

We want you to have your say. This is an opportunity to ask questions that will be answered by Sutton’s Commissioners or Public Health Team. Please also use the link to the form below if you have any good news stories or activities your residents have taken part in that you would like to be shared on the Carehub.

https://forms.gle/6fY1pHirsC1gnDFAA

Infection prevention control for Adult social care sector

Good infection prevention and control (IPC) practice remains important throughout the year.

Good infection control practices can help reduce the risk of outbreaks occurring. It is important that adult social care providers refer to the guidance on infection prevention and control:

• Infection prevention and control: resource for adult social care
• Infection prevention and control in adult social care: COVID-19 supplement
• UKHSA Winter readiness (infection prevention) information for care homes 24/25

If you require any infection control support or advise please contact the London borough Sutton public health team: [email protected]

Guidance changes? Help from London Borough of Sutton Public Health team

If you need any help or advice on the changes please contact the London Borough of Sutton Public health team. Send them an email [email protected] 

Webinars and training

IPC training can be found on Eventbrite

Skills for care – Care Certificate
Care Courses Online – Infection Prevention and Control in Healthcare
Social care institute for excellence – Infection control e-learning course

Care home information sharing webinar

Fortnightly on a Tuesday 1:30 – 3pm

The webinar link;
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
Meeting ID: 357 180 495 149
Passcode: uHrJiP
Download Teams | Join on the web
Learn More | Meeting options

Sutton Care Hub Job Portal

To support Sutton’s care providers to recruit the best staff for all positions from management, to clinical staff, carers and administrative support, we have created the Sutton Care Hub Job Portal.