The MET Office have issued a Yellow weather warning of Wind and Rain

A brief spell of heavy rain and squally winds perhaps causing some transport disruption and flooding. What to expect Spray and flooding on roads probably making journey times longer Some […]

Published on 24/11/2022 in News

A brief spell of heavy rain and squally winds perhaps causing some transport disruption and flooding.

What to expect

  • Spray and flooding on roads probably making journey times longer
  • Some delays to road, rail, air and ferry transport are likely
  • Delays for high-sided vehicles on exposed routes and bridges likely
  • Flooding of a few homes and businesses is possible
  • Some short term loss of power and other services is possible

 Find information and advice about how to stay safe in a flood.

In an emergency where you are at serious risk from flooding and in danger, please contact the emergency services on 999. 

If you consider yourself to be vulnerable or in any way at risk – or if you know someone who is and needs help because of flooding, then please contact the Council for assistance on 020 8770 5000. 

If flooding occurs to your road and/or property, you can contact the Council on 020 8770 5000. 

If you are a social housing tenant and your home is flooded please contact your housing association. If you’re unable to contact your housing association then please contact the Council for assistance with temporary accommodation on 020 8770 5000. We will help you find temporary accommodation if required.

If you rent or own your own home you should contact your insurance company and report the flooding. Depending on the level of building insurance possessed, your insurer may be able to provide you with temporary accommodation while they process your claim to repair the damage. If you do not possess this level of cover, contact the Council for assistance with temporary accommodation on 020 8770 5000.

What to do if you are experiencing flooding in your home

  1. Check in with other people in your household – if they are not at home make sure they are somewhere safe.
  2. Gather essential items together either upstairs or in a high place.
  3. Fill jugs and saucepans with clean water.
  4. Move your family and pets upstairs, or to a high place with a means of escape.
  5. Turn off gas, electricity and water supplies when flood water is about to enter your home if safe to do so. DO NOT touch sources of electricity when standing in flood water.
  6. Keep listening to local radio for updates or call Floodline on 0800 807060  
  7. Check in with vulnerable neighbours or relatives.
  8. Flood water can rise quickly, stay calm and reassure those around you. Call 999 if you are in danger.
  9. Stay safe, always listen to the advice of the emergency services and evacuate if told to do so.
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