Care Home Guidance

In this section

Organisation testing registration: record of users

Please see updated guidance: Guidance and spreadsheet to record the details of people you’ve tested for coronavirus on that day.

Changes made (June 2021):

  • The multiple registration upload guidance has been updated. Added a note to say that from 1 July, all adult social care settings should use the new version of the record-keeping multiple registration spreadsheet.

Coronavirus (COVID-19): admission and care of people in care homes

Please see updated guidance on how to protect residents and staff during the coronavirus oubreak Coronavirus (COVID-19): admission and care of people in care homes.

Changes made (June 2021):

  • Updated to clarify that admissions into a care home from the community are able to take a test up to 72 hours in advance.
  • Guidance has been updated to include VOC-21APR-02 [Delta variant] as a variant of concern.
  • Admission and care of people in care homes’ has been updated throughout and a document has been added to summarise the changes. This update provides new information on visiting policy for residents attending medical appointments out of care homes, the role of essential care givers during a resident’s isolation period and the removal of the requirement for new residents from the community to isolate for 14 days upon admission into the care home provided they satisfy the criteria set out in guidance.

SCWG: What are the appropriate mitigations to deploy in care homes in the context of the post vaccination risk landscape?

Please see the Paper prepared by the Social Care Working Group (SCWG) for the Scientific Advisory Group for Emergencies.

London Care Home Resource Pack

In addition to the general COVID-19 guidance on the Sutton Care Hub, Care Homes can access a range of specific guidance in the London Care Home Resource Pack produced by Health London Partnership and questions and answers from the Care Home Q&A and Care Home Infection Prevention and Control Webinar.

The aim of the London Care Home Resource Pack is to:

  • Provide a resource pack written for care providers.
  • To provide clear guidance for London Care Homes aligned with NHS 111 Star lines and London COVID-19 Resource Pack for Primary Care ensuring that national guidance and good practice can be embedded locally by care providers.
  • Ensure escalation routes are clearly identified for care providers. 

The London Care Home Resource pack covers:

  • Clinical advice
  • Infection Prevention and Control
  • Zoning
  • PPE supply
  • PPE guidance
  • COVID-19 symptoms
  • Testing
  • Test and Trace
  • NHS COVID-19 app
  • Care Home visits
  • Admissions
  • Recognising when a resident becomes unwell
  • Managing symptoms
  • Supporting residents with learning disabilities
  • Supporting residents with dementia
  • Supporting residents who are more confused than normal
  • Managing falls
  • Preventing pressure ulcers
  • Managing lower limb wounds
  • Primary care and community services
  • Pharmacy and medicines
  • Using technology to work with health an care professionals
  • Update on Data Security and Protection Toolkit
  • DSPT – support available from Digital Social Care
  • Supporting residents’ health and well-being
  • Supporting residents to exercise and get moving
  • Talking to relatives
  • Advance care planning and Co-ordinate
  • My Care (CMC)
  • Supporting care in the last days of life
  • Expected and unexpected deaths
  • Verification of death – national guidance
  • Care after death – using PPE and IPC
  • Supporting care home staff well-being
  • Staff mental health and emotional well-being
  • Supporting wellbeing during and post Covid-19

If you have any suggestions for future topics please do let us know

Restricting workforce movement between care homes

Please see updated guidance on Guidance Restricting workforce movement between care homes and other care settings

Care Home Q&A Log

We have moved the Q&A sessions for all Care Homes to monthly to match the demand for sessions. Please see the Sutton Care Hub events calendar for dates.

The session will give you an opportunity to ask questions and discuss situations arising due to COVID-19. The session is optional, and you can drop in and out of the session as you are available.

If you have any questions you would like to share in advance of the session please send to and mark FOR Q&A LOG. Questions may be asked during the session which have not been submitted in advance, however please note we may need to come back to you with an answer at a later date.

Please see below for latest Q&A log

Care Home Infection Prevention and Control Webinar

Each week there is an Infection Prevention and Control Specialist on the webinar who will share updated information and guidance in relation to Infection Prevention and Control (IPC) in Care Homes.  There is an opportunity to ask questions of the IPC specialist on the webinar. 

There is also an information sharing session which includes guest speakers and useful information to support Care Homes during the COVID Pandemic on a wide range of issues.

Please see below for the last four weeks of FAQs

Page last updated on July 1st, 2021 at 10:36am

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