Care home visitors
In this section
Information, guidance and resources on care home visitors
Visiting guidelines: visitors to care homes, and visits to homes
London Borough of Sutton guidance
Latest guidance from LBS on visiting arrangements in care homesFind out more
Key points within the guidance:
Visits to care homes
Care homes, local health partners, families and residents can work together to make care home visits as safe as possible for everyone. Minimise risks wherever possible to help family and friends spend time together. Key points are:
- Physical contact should be kept to a minimum. Hand holding is acceptable if hand washing protocols are in place
- Visits to residents in care homes should be supported wherever they can happen safely
- The registered manager of each care home is responsible for setting the visiting policy and for considering the individual needs of each resident. There is no limit on how many named visitors a resident can have. However, the registered manager may have set local limits to reduce risk.
Visits out of care homes
Spending time with others outside the care home will increase the risk of exposure to COVID-19 for the resident and potentially to other residents and staff on their return.
Care homes, local health partners, families and residents can work together to make home visits as safe as possible for everyone, minimise risks wherever possible to help family and friends spend time together. Visits home should be planned and supported wherever possible.
Lateral Flow Testing for visitors
Please see new guidance (02/03): Coronavirus (COVID-19) lateral flow testing of visitors in care homes
Useful resources for care homes to consider
Care home visits during coronavirus: What does the Government guidance mean for people affected by dementia
Visitor restrictions in care homes have been distressing for many people across the country, but especially people affected by dementia. The Alzheimer’s Society explain the government’s visitor guidance in more detail and what it means for families with loved ones living with dementia in care homes.
Visiting arrangements in Care Homes – Alzheimer’s Society Briefing
The visiting arrangements in care homes briefing sets out the key considerations they would like Directors of Public Health to take into account in supporting care homes to reopen for people living with dementia
Visiting a relative with dementia living in a care home
This document is based on questions raised by family members of residents living with dementia in MHA care homes.
Visitors’ protocol – briefing for care providers
This protocol was first published by the Care Provider Alliance in June 2020 following understandable calls from residents, friends and families, providers and staff to enable visiting to residential homes after a long and protracted period of ‘lockdown’, in line with changes within the wider community.
- London Borough of Sutton's Visiting relatives in care homes guidance
- Department of Health & Social Care - Visiting arrangements in care homes for the period of national restrictions
- Alzheimer's Society - Care home visits during coronavirus: What does the Government guidance mean for people affected by dementia?
- Alzheimer's Society - Visiting arrangements in care homes
- MHA - Visiting a relative with dementia living in a care home
- Care Provider Alliance - Visitor's protocol
Page last updated on October 20th, 2021 at 10:16am