Care Matters: Friday 8 July 2022

National Patient Safety Alert, Heatwave advice, Covid-19 Booster and more. Please share.

Published on 8/07/2022 in Adult services | Care Matters Weekly | Covid-19 | News | Workforce

National Patient Safety Alert, Heatwave advice, Covid-19 Booster and more. Please share.

National Patient Safety Alert

A national patient safety alert has been issued as hygiene products manufactured by Vernacare are potentially contaminated with Pseudomonas bacteria.

Vernacare have issued a voluntary recall of all ‘in-date’ cosmetic products which include wet wipes, wash mitts, barrier cloths, bed bath washcloths and shampoo caps produced.

It is essential these wipes are not being used in any health and care settings. There are currently no known cases linked to these contaminated products, but it is being investigated.

Heatwave Advice

The Met Office has now issued a Level 3 Heat Health Alert between Monday 11 July and Friday 15 July in London.

Click here for the Heatwave Post on the Carehub for more updates.

Tips for coping in hot weather

  • look out for those who may struggle to keep themselves cool and hydrated – older people, those with underlying health conditions and those who live alone are particularly at risk
  • stay cool indoors – many of us will need to stay safe at home this summer so know how to keep your home cool
  • close curtains on rooms that face the sun to keep indoor spaces cooler and remember it may be cooler outdoors than indoors
  • if going outdoors, use cool spaces considerately, keep your distance in line with social distancing guidelines
  • follow coronavirus social distancing guidance and wash your hands regularly
  • drink plenty of fluids and avoid excess alcohol
  • never leave anyone in a closed, parked vehicle, especially infants, young children or animals
  • try to keep out of the sun between 11am to 3pm
  • walk in the shade, apply sunscreen regularly and wear a wide brimmed hat, if you have to go out in the heat
  • avoid exercising in the hottest parts of the day
  • make sure you take water with you, if you are travelling
  • if you are going into open water to cool down, take care and follow local safety advice
  • Remember that while coronavirus restrictions are in place, you will need to follow government guidance to use public spaces safely

For more information visit GOV.UK: Heatwave Plan for England.

If you have concerns about an uncomfortably hot house that’s affecting your health or someone else’s, get medical advice.

You can also get help from the environmental health office at your local authority. They can inspect a home for hazards to health, including excess heat.

Covid-19 Booster

We are urging anyone eligible for a Covid-19 spring booster, but still to have it, to take up the offer as soon as possible before the end of July.

The booster will give protection amid rising infection levels and allow enough time to get the next top-up at the right time to maximise protection over winter. The booster vaccine is available for anyone who lives in a care home for older people.

Covid-19 Update

This is a reminder that it is important for all providers to notify LCRC if you have any positive cases (staff and residents).

It is now more important ever to continue completing the national Capacity Tracker (homecare providers please continue to complete the London ADASS tracker). This information is used by all professionals, so your assistance in completing it daily is required. 

London Urgent Care Plan (UCP) go-live

The technical developments for the London Urgent Care Plan have been completed and

tested. The UCP Programme Board has approved the recommendation that the current

care planning application cuts over to the solution on the 27 th of July.

What happens next:

  • The current CMC care planning application will remain in use until the 27 th of July.
  • Users can continue to create and update care plans using their existing log-in
  • credentials
  • The process to begin migrating data currently held in the CMC solution will begin.
  • Training videos and guides for the Urgent care plan are available and can be
  • cascaded
  • Existing CMC users will be contacted by e-mail with information to prepare for
  • cutover.

What actions should continue in the lead up to go-live:

  • Existing CMC users should continue to publish and edit CMC plans.
  • EMIS and TPP system users should configure the Valida client and register their
  • smartcards.
  • DRAFT CMC plans must be published before the 24 th of July. No draft care plans will
  • be migrated to the new solution.
  • Stakeholders are invited to attend UCP roadshows:
  • UCP champions should cascade UCP training via local networks.

For any queries, please visit the UCP website for an extensive range of resources.

Data Security and Protection Toolkit (DSPT)

Remember to republish your Data Security and Protection Toolkit (DSPT): If you are currently at DSPT Standards Met 2020/2021 or DSPT Approaching Standards 2020/2021, you will need to republish the Toolkit to maintain DSPT compliance. The deadline for this was the 30 June 2022. If you have not published the DSPT or need support to republish, there is support available on the Digital Social Care website here.

Capacity Tracker Training Sessions

There will be Capacity Tracker Provider training sessions running at the beginning of July for Care Homes and Homecare staff new to the Capacity Tracker or needing a refresh of the system. Please share this with your wider network.

The sessions will be on the following dates at 2pm:

Summer Holiday Activities and Food programme (HAF) open for bookings

Our Summer Holiday Activities programme for families receiving benefits-related free school meals are open for booking, including provision for children with additional needs. Go to for details and how to book.

A Carers Guide to Home Fire Safety

Learn how to keep people that receive care safe from fire.

A formal video is now available for carers on the LFB website. Those who wish to view this video will have to input some basic information in order to gain access to it.

What you will learn:

  • How to recognise people who are at risk of having a fire
  • Identify key high risk factors
  • Show what actions can reduce these risks
  • Describe what to do in the event of a fire

Please assist and share this link with your teams to complete.

Please click here


Please take a look at the new updates that have been made to the following on the GOV.UK website (updates given on 27/05/2022).

Information and advice for health and care professionals:

Click here

PPE use for aerosol generating procedures:

Click here

Latest Guidance

The latest guidance has been published about COVID-19 testing for ASC services. Please click the link below to go to the GOV.UK webpage.

Click here

For all the latest guidance on the Carehub regarding COVID-19, please click here to view the updated pages regarding;

  • Visiting
  • Testing
  • Outbreak Management
  • Admissions
  • Infection Prevention and Control

Training and Development

Training and development: Foundations of Palliative Care for registered healthcare professionals

St Raphael’s Hospice is running palliative care foundation courses for registered healthcare professionals.

The Foundations of Palliative Care is running 21 and 22 June and 8 and 9 November, and is aimed at/suitable for registered nurses, nursing associates and paramedics. 

Topics covered:

  • What is Palliative care & What is Hospice Care
  • Advance Care Planning
  • Symptom control
  • Priorities of care for the dying
  • Non-pharmacological interventions for symptom control
  • Registered Nurse/HCP Verification of Expected Adult Death (simulated learning)
  • Syringe pumps and Saf-T Intimas: practical workshop

A light breakfast, lunch and refreshments are included throughout the day. All attendees will receive a certificate that can be used towards revalidation, CPD and appraisal. 

For more information & booking please see the St Raphael Hospice website or contact the Education team on [email protected]

Guidance changes? Help from London Borough of Sutton Public Health team

There have been a number of changes in guidance over the recent weeks. If you need any help or advice on the changes please contact the London Borough of Sutton Public health team. Drop them an email [email protected] 

Webinars and training

Join senior IPC nurses to learn more about general infection prevention and control training including: MRSA, Tuberculosis, diarrhoea, rashes, wound care, specimen taking, head lice, scabies, respiratory infections, including COVID-19, staff health and more. 

Sessions run online every Thursday between 2pm to 4.30pm. Register at Eventbrite to attend.

Weekly Information Sharing FAQs webinar

The COVID-19 pandemic remains an extremely challenging situation globally and we recognise that this is the case for staff working in Care Homes of all types. We are continuing the weekly Infection Prevention and Control and Information Sharing webinar Tuesday mornings at 11:00am. 

Join Microsoft Teams Meeting

+44 20 3880 0300   United Kingdom, London (Toll)

Conference ID: 855 305 74#

Local numbers | Reset PIN | Learn more about Teams | Meeting options

Weekly Capacity Tracker webinar

Capacity Tracker Webinars for Care Homes are taking place at 2:00pm every Friday.

Click here to join the meeting on your computer or mobile app Or call in (audio only) on +44 20 3794 0272 Phone Conference ID: 311 948 485#

Sutton Care Hub Job Portal

To support Sutton’s care providers to recruit the best staff for all positions from management, to clinical staff, carers and administrative support, we have created the Sutton Care Hub Job Portal

Subscribe to the Sutton Care Bulletin! 

The Sutton Care Bulletin features a round up of good news stories and successes from across Sutton’s care sector, as well as useful information, guidance and resources. Please make sure you have subscribed to receive future editions.

An archive of previous editions can be found on the Sutton Care Hub.

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